Data Privacy

Data Controller

Ensium GmbH
Zollikerstrasse 225
Zurich, Switzerland
Email: info@derivox.com

1. General

We are committed to protecting your personal data. This Privacy Policy explains how we process your personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

2. Data Collection and Purpose

We collect and process personal data only as necessary for providing our services, such as:

  • When you use our website (IP address, cookies)
  • When you register or log in to our customer portal (name, email, phone number, payment data)
  • When you contact our support team
  • For analytics and marketing (e.g., Google Analytics, Matomo)

3. Data Sharing

We share your data only as necessary to fulfil our contractual or legal obligations or based on legitimate interests, including:

  • IT service providers (e.g., hosting, infrastructure)
  • Payment service providers
  • Authorities, where required by law

4. Data Transfers Abroad

If personal data is transferred outside Switzerland or the EU/EEA (e.g., to cloud providers), we ensure adequate data protection (e.g., through standard contractual clauses).

5. Your Rights

You have the right to access, correct, delete, or restrict the processing of your data, and the right to data portability. To exercise these rights, contact: info@derivox.com

6. Cookies and Tracking

Our website uses cookies for functionality and analytics. You can opt out at any time via your browser settings or our cookie banner.

7. Data Security

We implement appropriate technical and organizational security measures (including SSL encryption) to protect your data against unauthorized access or loss.

8. Retention Period

We retain personal data only as long as necessary to fulfil the stated purposes or comply with legal obligations.